JD.com Rolls Out Unlimited Free Shipping for JD PLUS Members

Richard Liu’s JD.com has launched unlimited free shipping for its JD PLUS members.  In August, 2023 the company announced the new shipping policy, which applies to all self-operated products.

JD PLUS Members Many Shopping Benefits

Unlimited Free Shipping

In the past, JD PLUS members were able to use five free shipping coupons each month for orders of self-operated products.   Self operated products are where JD.com buys products from brands and sells them to customers through the company’s self-operated fulfillment network. All products sold on JD.com are guaranteed for authenticity.

With unlimited free shipping, JD PLUS members can now use the JD.com delivery service with no limits or extra costs.

Non-JD PLUS members can now receive free shipping on orders over 59 yuan (previously 99 yuan).

JD.com’s premium logistics services offer same- and next-day delivery options to customers.

JD PLUS Benefits

Unlimited free shipping is one of many benefits JD PLUS members enjoy. Other JD PLUS membership perks include:

• A 5% discount on millions of products across many brands and categories.
• Shopping rebates.
• Dedicated customer service.

The JD PLUS program has established partnerships with more than 1,200 high-quality brands, including Apple, Dyson, and P&G. As a result, the program offers numerous exclusive benefits for members, both online and offline.

Savings For JD PLUS Members

To date, the delivery vouchers available through the JD PLUS program have helped its members save 1.8 billion yuan in shipping costs and co-branded bank cards have saved JD PLUS members 1.18 billion yuan.

20% Annual Growth for the JD PLUS Program

JD.com’s JD PLUS program was the first paid membership programme in China and today is one of the largest paid membership programs

JD.com’s earnings report for Q2 2023 reflected the JD PLUS program’s growing popularity. There are now more than 36 million JD PLUS members, a 20% increase on 2022.

Read more retail news from Richard Liu’s JD.com.

About JD.com (a.k.a Jingdong)

JD.com, also known as Jingdong, is technology and service enterprise with supply chain at its core. Founded by Richard Qiangdong Liu, JD.com is a renowned leader in China’s e-commerce industry and the company has expanded across retail, technology, logistics, healthcare, insurance, property development, industrials, private label, and international business. Ranking 46 on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

JD.com serves nearly 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest logistics infrastructure of any e-commerce company in China, pioneering a standard experience of same- and next-day delivery. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.