KING COUNTY, Clean. — On Wednesday, Alaska Airlines’ chief working officer introduced a online video apologizing to prospects for popular travel problems in the course of the holidays.

“This holiday getaway year, you skilled a major hold off, a missed relationship, or far more canceled flights, prolonged time on the tarmac, or most likely a dropped bag. We fell far limited of the regular of care you have appear to be expecting from us. This was the most tricky getaway vacation time we have ever skilled at Alaska, whilst we equally improved team and ready excess gear to de-ice and preserve the snow cleared, we finally did not accomplish,” Constance von Muehlen stated in part.

Airways have canceled tens of hundreds of domestic flights considering the fact that Christmas due to the fact of weather conditions and staffing issues due to the ongoing pandemic.

Alaska reported it has by now begun looking into exactly where enhancements can be created and ideas to do improved the following time comparable worries occur.

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